Privacy Policy

Last updated: January 22, 2026

JLS Facility Services is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Collection of Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Phone number

  • Email address

  • Business name

  • Address

  • Any other information submitted via our website contact forms, email, or phone enquiries

We only collect personal information that is reasonably necessary to provide our services or respond to enquiries.

2. Use of Personal Information

Personal information collected by JLS Facility Services may be used to:

  • Respond to enquiries and requests

  • Provide quotes and information about our services

  • Communicate with clients regarding service delivery

  • Improve our website and customer experience

  • Meet legal and regulatory requirements

We do not sell, rent, or trade personal information to third parties.

3. Disclosure of Personal Information

We may disclose personal information where required or permitted by law, or where necessary to deliver our services. This may include disclosure to:

  • Service providers or contractors assisting us in operating our business

  • Regulatory authorities where required by law

All reasonable steps are taken to ensure third parties handle information securely.

4. Storage and Security of Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Information is stored securely and accessed only by authorised personnel.

5. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience and analyse website traffic. Cookies do not identify you personally but help us understand how visitors use our website.

You can disable cookies in your browser settings if you prefer.

6. Access and Correction

You may request access to the personal information we hold about you or request corrections if you believe the information is inaccurate, incomplete, or outdated. Requests can be made by contacting us using the details below.

7. Third-Party Links

Our website may contain links to external websites. JLS Facility Services is not responsible for the privacy practices of third-party sites, and we encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and the updated date will be revised accordingly.

9. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

JLS Facility Services
6/18 Spine Street, Sumner QLD 4074
1300 038 238
info@jlsfacilityservices.com.au

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